Emmo Customer Support

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Activity overview

Latest activity by Emmo Customer Support
  • Emmo Customer Support created an article,

    Troubleshooting

    The throttle does not work and the brake light is on? All motorcycle style e-bikes are designed with a kickstand kill switch. If the side kickstand is down, the throttle will not work and the ...

  • Emmo Customer Support created an article,

    After Purchase FAQs

    Where can I find the user's manual for my Emmo e-bike? The owner's manuals are available on our website. You can either go to the corresponding product page or find the owner's manul of your E...

  • Emmo Customer Support created an article,

    Shipping Policy

    At EMMO, we understand the importance of delivering your electric bike in a timely and efficient manner. That’s why we have developed the following shipping policy to ensure a seamless experience f...

  • Emmo Customer Support created an article,

    Return & Exchange Policy

    At Emmo E-Bikes, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a return & exchange policy for our products. Time frame...

  • Emmo Customer Support created an article,

    Warranty Policy

    By purchasing any Emmo Inc products or other brand items sold by Emmo Inc, the customer agrees to the policies and procedures outlined below.   Eligibility of warranty is subject to Terms and Condi...

  • Emmo Customer Support created an article,

    Terms and Conditions

    Emmo Pre-Delivery Inspection (PDI): Your warranty is validated by the PDI (Pre-Delivery Inspection).  If the purchase includes the PDI, the Emmo dealer from whom the customer purchased the e-bike w...

  • Emmo Customer Support created an article,

    Privacy Policy

    At Emmo.ca, accessible from www.emmo.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by emmo...

  • Emmo Customer Support created an article,

    Payment & Shipping

      What payment methods are accepted? You can pay with your credit, debit card in-person or online. E-Transfer and cash are also accepted at our Toronto, Mississauga and Vaughan locations. Ame...

  • Emmo Customer Support created an article,

    E-Bike Laws

    Do I need a license or insurance to ride an e-bike? You do not need any license or plates for any of our products because they were built under the Ministry of Transportation regulations. E-Bi...

  • Emmo Customer Support created an article,

    E-Bike Basics

    What does 'V' stand for? For the battery, V stands for voltage of the bike. Bikes with a higher voltage are capable of higher power output - more torque, higher speed. What does 'Ah' stan...